5+ years designing enterprise B2B platforms for Fortune 500 clients across Banking, Wealth Management, and Telecom. Translating operational friction into products that move numbers.
View Selected WorkBankers couldn't share anything digitally. Redesigned the acquisition platform end-to-end — eliminating printed assets, building a multi-BU design system, and scaling delivery across Email, QR, and SMS.
A platform that worked but nobody wanted to use. Led discovery across 19 user interviews and 150+ survey responses, then rearchitected wireless, wireline, and fiber management under one roof.
1,000+ hours to onboard a prospect. Redesigned the experience for the largest independent broker-dealer in the US — targeting NPS and time-to-value with research-validated decisions.