Senior UX Designer. Enterprise products. Measurable outcomes.
5+ years designing complex B2B platforms for Fortune 500 clients across Banking, Wealth Management, and Telecom. Currently at Incedo Inc., embedded with US Bank, Verizon, and LPL Financial.
My background in Information Science & Engineering means I think in systems — how components connect, where edge cases live, and how design survives engineering handoff.
Orchestrating 0–1 design systems for Tier-1 Banking and Telecom clients. Led end-to-end UX for 6+ digital transformation projects — from discovery to engineering handoff. Built multi-BU design systems in Figma, aligned executive stakeholders, and mentored junior designers.
Led concept development for a pet health app targeting 60M+ pet-owning households. Synthesized 9+ interviews and 110+ survey responses into personas and high-fidelity prototypes. Ran usability testing with rapid iteration.
Advised 30+ graduate students in Python and data analysis. Facilitated in-class learning and evaluated coursework for graduate-level informatics while completing MS in HCI.
Designed algorithmic K–12 eLearning content to WCAG AA standards using HTML, CSS, JavaScript, and Python. Led a 5-member team building in-house productivity tools, improving output by 20%.
| Design Systems | Architecture, component libraries, multi-BU white-labeling |
|---|---|
| Product Strategy | Roadmapping, stakeholder alignment, executive presentation |
| Interaction Design | Flows, IA, micro-interactions, edge states |
| Wireframing | Rapid low-fi to structured mid-fi, concept testing |
| Rapid Prototyping | Figma interactive prototypes, handoff specs |
| User Research | Interviews, usability testing, contextual inquiry |
| Journey Mapping | Service blueprints, affinity diagramming, personas |
| Accessibility | WCAG AA compliance, inclusive design practices |
| Heuristic Evaluation | Expert review, competitive benchmarking |
| Design Thinking | Facilitation, workshops, problem framing |
| Design | Figma, Sketch, Balsamiq |
|---|---|
| Collaboration | Miro, Mural, Jira |
| Motion & Visual | After Effects, Illustrator, Photoshop, Procreate |
| Web | HTML, CSS, Webflow |
| Research | UserTesting, Maze, Optimal Workshop |
| Delivery | Figma Dev Mode, Zeplin, Confluence |
FDIC Innovation Tech Sprint 2021 Finalist — "Breaking Down Barriers: Reaching the Last Mile of the Unbanked" — designed solutions to improve financial inclusion for underserved populations.